Data deletion page
MDCAT Prep - Account & Data Deletion
This page explains how users of the MDCAT Prep mobile application can request deletion of their account and associated personal data.
How to Request Account Deletion
To request deletion of your MDCAT Prep account, send an email from the email address associated with your account to our support team.
- Open your email application.
- Send an email to our support address.
- Use "Account Deletion Request" as the subject.
- Include the email address associated with your MDCAT Prep account.
- We will process your request and delete the applicable account data.
What Data Will Be Deleted?
When an account deletion request is processed, we will delete the personal data associated with the user's account that is stored by MDCAT Prep, subject to any data that we are legally required to retain.
This may include:
- Firebase Authentication account
- Email address associated with the account
- User profile information
- User-specific data stored in our database
Data That May Be Retained
Some information may be retained if required for legal, security, fraud-prevention, or other legitimate purposes. Any retained data will only be kept for the period required for that purpose.
Processing Time
Account deletion requests are normally processed within 7 days. You may receive confirmation once your request has been completed.
Contact Us
If you have questions about account deletion or your personal data, please contact us at:
Email: masoftechofficail@gmail.com
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